So, you've accepted the pre-inspection valuation and our customer service team have booked you in for an appointment with one of our friendly and knowledgeable vehicle purchasers. What next?

Well, our vehicle purchaser will arrive at your home or work address at the agreed time.

First, they will check over any paperwork relating to your vehicle. Take a look at our documents guide for a full list of what you will need.

Next, we will carry out a thorough inspection of the car's exterior. All panels, doors and bumpers are examined for any dents, chips, or scratches. The condition of the wheels are also checked.

Our vehicle purchaser will also look inside the car to ensure that your electric windows and heater are working, and that none of the dashboard warning lights are on.

Finally, our vehicle purchaser will take the car for a short test drive to ensure it is in good working order mechanically. Trade plates are added to your vehicle and our purchasers are fully insured to carry out this test.

At this point you will be provided with a final offer. This is calculated based on vehicle condition, mileage, paperwork, and current market prices. Once you are happy to accept the final offer, our vehicle purchaser will complete the sale there and then, with you receiving the money instantly for your car. Our transport team will aim to collect your vehicle within one week. Please note that you do not need to be present for vehicle collection.

It is important to note that once we buy the vehicle you are no longer permitted to use it and our purchaser will take all the relevant documents and keys away when finishing up the appointment. To ensure we can provide you with our best and quickest service, you are advised to remove all personal items from the vehicle prior to your appointment time.