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“I was very impressed with how efficient, quick and professional the whole business of selling my car was”
Have a look below at what our customers say about us.
Compiled from:
777
Customer
Reviews
(Last week)
Service Rating
90%
Compiled from:
334
Customer
Reviews
Service Rating
7.0
from 0 - 10
70 branches nationwide
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Date
13/09/2016
Rating
Customer comment
Stop pestering me for feedback I have already provided this

Our response
Sorry for the inconvenience. We will remove your details off our mailing list.

Kindest regards
Customer Service Team 
Date
27/09/2016
Rating
Customer comment
I got the price which i expected. The gentleman which we dealt with at the branch was very good at is job. Would go back again

Our response
Thanks for your positive feedback. It's great to hear that the service you received from Mike was professional and friendly. Don't forget our referral scheme, if you recommend us to someone who sells their car to us we'll give you a £20 voucher to say thank you. Kind regards Customer Service Team
Date
12/09/2016
Rating
Customer comment
Final offer was much less than original one, as they said they thought it was a different model, dissapointed with that but once you are there you are stuck with whatever they offer, or you come awy and start the whole process again.Should have known really as their competitors offered less in the first place.

Our response
Thank you for your feedback. We would like to apologise for the inconvenience as the 'CAP' I.D was incorrect, this was only brought to our attention at the appointment when we physically inspected the vehicle. Once this was amended there was a small deduction due to defects however we did take into account all the information and increased the offer made.

Kindest regards
Customer Service Team   
Date
26/09/2016
Rating
Customer comment
Went online, received a quote, it was better than webuyanycar.com by a good margin, booked an appointment, the staff were friendly, they didn't chip on the offer price and we were paid the same day by transfer straight into the Bank. You have to bear in mind that there is an admin fee for same day payment £24.95 and an admin fee for the actual sale, if over £5k offer then £78.95 just over £100 which is a bit more than an advert in Autotrader and no tire kickers, or boy racers coming round to you house. Great service, go with the correct documents, leave the car get paid straight into you account, brilliant way to sell a car.

Our response
Thanks for your positive feedback. It's great to hear that the service you received from our purchasing manager John was professional, friendly, efficient and hassle-free. Don't forget our referral scheme, if you recommend us to someone who sells their car to us we'll give you a £20 voucher to say thank you. Kind regards Customer Service Team
Date
07/09/2016
Rating
Customer comment
On reflection the price I was given to what the guide price was, was pretty poor. Tiny little scratch otherwise a perfect car with low miles deducted £600. I wouldn't recommend anyone use this service. It's a rip off

Our response
Thank you for your feedback.It's disappointing to hear that you were not satisfied with the final price offered as both parties signed in an agreement to purchase. We do believe we parted on good terms however, if you would like to discus this further, please send an email to customerservice@wewantanycar.com  

we aim to provide a fair and honest service to all our customers and try and observe the up-most level of courtesy at all times

Kindest regards
Customer Service Team 
Date
25/09/2016
Rating
Customer comment
The price advertised online is for a 100% perfect car. The actual price paid can be reduced dramatically. Every chip however small is a reduction in the purchase price, similarly for scratches. Very rarely is the quoted price paid!!

Our response
Thank you for your feedback. The price we offered was a fair reflection of the vehicles condition. Don't forget our referral scheme, if you recommend us to someone who sells their car to us we'll give you a £20 voucher to say thank you. Kind regards Customer Service Team