It has been almost a month since we restarted our business following the tightest restrictions of the COVID-19 lockdown. We are delighted to once again be able to offer you a quick and hassle-free way to sell your car.
Now more than ever we believe that our ability to conduct home appointments is incredibly important. We come to your home or work address, meaning there is no need for you to travel unnecessarily to sell your car.
The safety of you – our customers, and our staff is our top priority and in order to be able to successfully provide our service, we have made many changes throughout the business. So, what can you now expect during an appointment with one of our friendly vehicle purchasers?
Our appointments are completely contactless and your vehicle purchaser will ensure that they keep to the 2-metre distancing rule at all times. They will call you to advise that they have arrived at your home or workplace and are ready to begin the appointment. They will never enter your property.
All our vehicle purchasing staff have been issued with PPE which includes disposable gloves, face masks and antibacterial cleaning spray and/or wipes. This PPE is worn throughout the appointment to help protect you and our employees. It is then disposed of safely and securely.
Your designated purchaser will begin the appointment by using antibacterial spray to clean down all touchpoints on your vehicle. They will then conduct the inspection of your vehicle as normal.
However, to allow us to comply with government guidelines on social distancing, all test drives must now be unaccompanied.
When you choose to sell your vehicle to us, the payment will be transferred immediately via bank transfer as it always has. The purchaser will ensure that the funds have reached your account before leaving the appointment.
Finally, all touchpoints on your vehicle are once again cleaned down by our purchaser before he leaves.
Take a look at some of our recent reviews concerning our new safety procedures
You can find more reviews here
Our head office staff are more than happy to answer any questions or concerns and will go through our new procedures with you in more detail over the phone when booking you in for an appointment.
